AI Voice Agents
for Your Business
Deploy AI voice agents that handle calls, answer from your knowledge base, and take action — across any phone line, 24/7.
Dashboard Preview
Replace with screenshot at /public/assets/homepage/dashboard-preview.pngHow It Works
Connect Your Phone Line
Add your SIP trunk or phone number through the dashboard.
Design Your AI Agent
Describe your use case to AI Assist and it configures voice, personality, knowledge base, and tools — or fine-tune each field manually.
Upload Knowledge
Upload product docs, FAQs, policies, or manuals. Your AI agent learns and references them during live calls.
Go Live
Inbound calls answered by AI instantly. Launch outbound campaigns with auto-retry on no answer and voicemail detection.
Monitor & Improve
Review call logs, recordings, cost breakdowns, and voice analytics. Refine your agent based on real conversations.
What You Get
AI-Powered Phone Calls
Your customers call your number and talk to an AI agent that sounds natural, understands context, and responds in real time — powered by OpenAI and Google Gemini.
Smart Campaigns
Upload a contact list and let AI call your customers automatically. Auto-retry on no answer or voicemail, configurable pacing and concurrency.
Knowledge Base (RAG)
Upload product docs, FAQs, policies, or manuals. Your AI agent references them during live calls — answering questions with accurate, up-to-date information.
AI-Powered Setup
Describe your use case to AI Assist and it builds the perfect agent — voice, personality, knowledge base, and tools — in one conversation.
Custom Actions
Your AI can send emails, look up orders, check WhatsApp, or call any API during a live call. No coding needed — AI Assist configures it for you.
Full Visibility
Every call logged with recordings, transcripts, cost breakdowns, and voice analytics. Real-time dashboard with outcome tracking and trend analysis.
Multi-Tenant Ready
Run separate AI phone lines for different teams, departments, or clients — each with their own settings, billing, and role-based access.
Built For
Whether you need to handle inbound support calls or run outbound campaigns, AIVoice adapts to your workflow.
Customer Support
Handle common questions, troubleshoot issues, and route complex calls to human agents — 24/7, no wait times.
Appointment Reminders
Automatically call patients or clients to confirm, reschedule, or cancel appointments — reducing no-shows.
Lead Qualification
AI calls your leads, asks qualifying questions, and delivers warm prospects to your sales team ready to close.
Debt Collection
Automated payment reminders with empathetic AI conversations. Auto-retry unanswered calls, detect voicemail, and escalate when needed.
Surveys & Feedback
Collect customer feedback at scale with natural voice conversations that feel personal, not robotic.
Order & Delivery Updates
Proactively call customers with order status, delivery confirmations, or reschedule options — integrating with your existing systems via API.
Pricing
Simple, transparent pricing. No hidden fees. All plans include the full AIVoice platform.
Starter
500 minutes included
Inbound + outbound calls
Custom AI voice profiles
Call recordings + transcripts
Analytics dashboard
Tool integrations
Business
2,000 minutes included
Everything in Starter
Outbound campaigns
Knowledge Base (RAG)
Email + WhatsApp integrations
Multi-user access (RBAC)
Professional
5,000 minutes included
Everything in Business
Campaigns with auto-retry
Voicemail detection
Multi-department setup
Priority support
Enterprise
10,000+ minutes included
Everything in Professional
Dedicated support
Custom SLA (99.9%)
Multi-tenant management
Volume discounts
Need custom volume or B2B/reseller pricing? Contact us for enterprise rates.
Why It Makes Sense
See how AIVoice compares to hiring staff or outsourcing to a BPO — using real Malaysian industry benchmarks.
Hire 1 Agent
RM4,000 – 6,300/month
Fully loaded: salary + EPF + SOCSO + training + turnover8 hours/day only
1 call at a time
22 working days/month
Sick leave, MC, annual leave
Training: 2-4 weeks + ongoing
EPF, SOCSO, EIS: +13-15% overhead
~400-600 calls/month capacity
Inconsistent quality across shifts
AIVoice Business
RM1,999/month
All-in: 2,000 minutes, full platform, no hidden costs24/7/365, never sleeps
Unlimited concurrent calls
Every day, including holidays
Never absent
Ready in minutes
All-in price, no hidden costs
2,000+ calls/month per plan
Consistent quality every call
RM3,500–5,500
Human Agent
Monthly salary (Malaysia)RM4,000–8,000
BPO Seat
Per seat/month (Malaysia)RM1,999
AIVoice Business
2,000 minutes included50–68%
Your Savings
vs hiring or BPOWhat 1 Human Agent Really Costs (Fully Loaded)
Base salary (CS/call center, KL) | RM2,500 – 3,500 |
EPF employer contribution (13%) | RM325 – 455 |
SOCSO + EIS (~2.5%) | RM63 – 88 |
Training & onboarding (amortized) | RM200 – 500 |
Equipment & workspace | RM200 – 400 |
Turnover cost (30% annual, amortized) | RM300 – 500 |
Management overhead | RM200 – 400 |
Total Fully Loaded Cost | RM3,788 – 5,843/month |
Real Scenarios, Real Savings
“I need after-hours coverage”
Night shift agent
RM4,500+
AIVoice Starter
RM699
You save
“I need a customer service line”
1 full-time agent
RM4,000+
AIVoice Business
RM1,999
You save
“I need an outbound campaign team”
3 campaign agents
RM12,000+
AIVoice Professional
RM4,499
You save
Trust & Security
Enterprise-grade security for your AI voice operations. Your data, calls, and conversations are protected at every layer.
Certifications & Standards
CMMI Level 3
Appraised at CMMI Level 3 for Development — a globally recognized standard for organizational process maturity, used by defense, finance, and government contractors.
AWS Cloud Infrastructure
Built on Amazon Web Services — the same infrastructure trusted by financial institutions, healthcare providers, and government agencies worldwide. Inherits SOC 1/2/3, ISO 27001, and PCI DSS.
ISO 27001 (In Progress)
Pursuing ISO/IEC 27001 certification — the international gold standard for Information Security Management Systems, aligned with best practices followed by enterprises globally.
SOC 2 Type II (Planned)
Preparing for SOC 2 Type II audit — the benchmark for SaaS security assurance, independently verified by a licensed CPA firm per AICPA Trust Service Criteria.
How We Protect Your Data
Bank-Grade Encryption
AES-256 encryption at rest — the same standard used by financial institutions worldwide. TLS 1.2+ for all data in transit. Zero plaintext credentials.
Complete Data Isolation
Each customer operates in a fully isolated environment — the same multi-tenant architecture used by enterprise SaaS platforms. One tenant can never access another's data.
Enterprise Access Control
Role-based access control (RBAC) with 4 permission tiers, following NIST AC-2 access management guidelines. Bcrypt password hashing. Encrypted credentials at rest.
Zero Data Retention by AI
Audio processed in real-time via OpenAI and Google APIs — never stored, never used for model training. Compliant with OpenAI Enterprise and Google Cloud data usage policies.
Carrier-Grade Availability
99.9% uptime SLA backed by Multi-AZ redundancy, automatic failover, and active/active voice infrastructure — matching telecom industry reliability standards.
SEA Regulatory Compliance
Compliant with PDPA across Malaysia, Thailand, and Singapore. Data Processing Agreements (DPA) available for enterprise customers. GDPR-aligned for international operations.
Ready to deploy your AI voice agent?
Connect your phone line, upload your knowledge base, and start handling calls with AI — in minutes.
Get Started